Is your phone call/text/email from HMRC genuine?
Taxpayers are being warned to beware of ‘phishing emails’ that appear to come from HMRC. ‘Phishing’ is the act of sending fraudulent emails to obtain personal or financial information.
HMRC will never send notifications by email about tax rebates or refunds. Do not:
• visit the website (designed to trick you into disclosing personal information
• open any attachments. HMRC is aware of a phishing campaign telling customers they need to ‘download a PDF attachment’ to get a tax refund. The PDF attachment contains a link to a phishing site asking for personal or financial information. Do not reply to the email or download the attachment.
• disclose any personal or payment information, such as full address, postcode, Unique Taxpayer Reference or details of your bank account.
HMRC will never ask for personal or financial information when they send text messages. Do not reply if you get a text message claiming to be from HMRC offering you a tax refund in exchange for personal or financial details. Do not open any links in the message.
HMRC is aware of an automated phone call scam which will tell you HMRC is filing a lawsuit against you, and to press one to speak to a caseworker to make a payment. This is a scam and you should end the call immediately. Other scam calls may offer a tax refund and request you to provide your bank or credit card information. If you cannot verify the identity of the caller you should end the call immediately.